Privacy Policy

TESCOM Denki Co., Ltd. (hereinafter referred to as "the Company") and its group companies (collectively referred to as "the Group") will ensure the thorough protection of personal information in accordance with the following provisions.

1. Compliance with Laws and Regulations Regarding Personal Information Protection

The Group complies with laws, regulations, and other norms regarding the handling of personal information and will continuously implement necessary improvements to ensure appropriate management.

2. Collection and Use of Personal Information

When collecting personal information, the Group clarifies the purpose of acquisition and use in advance, collects only information for which consent has been obtained, and uses it appropriately within the scope of the purpose of use.

3. Purpose of Use of Personal Information

The Group uses personal information for the following purposes. Collected personal information is managed appropriately and will not be used or provided for any purpose outside the following scope without the individual's consent.

(1) Names, addresses, and phone numbers are used for the following purposes:

  • Conclusion and performance of contracts between customers and the Company, and other transaction management.
  • Communication with customers, and notifications or greetings based on social customs.
  • Provision of information regarding the Company's products and services related to transactions with customers.

(2) Information such as browsing and purchase history is analyzed and used for the following purposes:

  • Surveys, analysis, research, and audits related to the Company's business.
  • Preparation of statistical information and related materials.
  • Analysis of anonymously processed information.
  • Processing of personal information for the Company's internal use.

4. Provision of Personal Information to Third Parties

The Group will not provide personal information to third parties except with the customer's consent or as required by laws and regulations.

5. Safety Management of Personal Information

The Group takes reasonable safety measures such as the following to prevent unauthorized access, loss, destruction, falsification, or leakage of retained personal information.

(1) Organizational Safety Management Measures (Establishing an organizational structure for personal data protection, etc.)
(2) Personnel Safety Management Measures (Education for all employees, etc.)
(3) Physical Safety Management Measures (Entrance/exit management, protection of equipment, etc.)
(4) Technical Safety Management Measures (Access control, system monitoring, etc.)
(5) Understanding the External Environment

6. Structure for Personal Information Protection and Management of Contractors

The Group clarifies regulations regarding the handling of personal information and ensures that all employees are thoroughly informed. When outsourcing operations that involve the handling of personal information, we obligate the contractor to manage personal information through contracts and perform appropriate supervision.

7. Disclosure, Correction, and Deletion of Personal Information

For the following inquiries, please contact the office listed below.

Contact

TESCOM Denki Co., Ltd.
E-mail: kaigai-sales@tescom-japan.co.jp

8. Website Information

Some pages on the Group's website use cookies. Customers can refuse to accept cookies or set their browser to display a notice when cookies are used.

Public Announcement Regarding Retained Personal Data

1. Name of the Business Operator Handling Personal Information

15F Ochanomizu Sola City, 4-6 Kandasurugadai, Chiyoda-ku, Tokyo / TESCOM Denki Co., Ltd. / Junji Hada, Chairman and President

2. Purpose of Use of Retained Personal Data

  • Conclusion and performance of contracts between customers and our company, and other transaction management.
  • Communication with customers, and notifications or greetings based on social customs.
  • Provision of information regarding our products and services related to transactions with customers.

3. Procedures for Requests for Disclosure, etc.

Please refer to our Privacy Policy.

4. Contact Point for Inquiries Regarding Disclosure of Personal Information

For complaints or questions regarding retained personal data held by our group, please contact the following office.

TESCOM Denki Co., Ltd.

15F Ochanomizu Sola City, 4-6 Kandasurugadai, Chiyoda-ku, Tokyo 101-0062 / E-mail: kaigai-sales@tescom-japan.co.jp

5. Measures Taken for Safety Management

Please refer to our Privacy Policy.